Responsible for supporting prior authorizations for inpatient psychiatric treatment, managing referrals, and coordinating care to ensure timely and appropriate access to inpatient services. Conducts assessments for patients with frequent or complex care needs and facilitates effective connection to community resources and ongoing support systems. Assists with diagnostic clarification, post-discharge treatment recommendation, identification of treatment options, high-risk behavior mitigation and prevention planning. Advises patient, family and responsible medical providers, as needed, to improve quality and continuum of care. Participates in hospital and community initiatives that address mental health and substance use issues. Provides expertise in mental health and substance use issues to the multi-disciplinary team including in-service education and support. Maintains a working knowledge of relevant behavioral health, medical, legal issues that impact patients and the hospital system. Documents assessment, dispositions, interactions conversations etc. according to department guidelines and standards. Can work independently, can prioritize and manage time efficiently. Flexibility in accepting diverse work assignments and managing stress related to change and the ability to resolve/ manage conflict.

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About WakeMed Health & Hospitals

At WakeMed Health & Hospitals, we are guided by a simple – yet powerful mission: to improve the health and well-being of our community by providing outstanding and compassionate care to all.To deliver on this mission, WakeMed employs the “best minds and the biggest hearts” in the business. Our team includes over 8,500 experienced registered nurses, technologists, medical professionals, support staff, and a medical staff of more than 1,200 physicians and advanced practice providers who are dedicated to putting patients first.When it comes to culture and benefits, we recognize that when we take good care of our employees, our employees can take even better care of our patients. We proudly offer competitive salaries that reflect background, experience and special skills. Our benefits programs are designed to give you and your family the support you need for today while planning for a successful tomorrow. We promote diversity in the ...workplace, provide equal employment opportunity for all qualified applicants, and we participate in E-verify.We think it’s pretty simple – we care for our employees and our employees care for the community.

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