PURPOSE OF POSITION: To assist in the integration and providing of services by all members of the health care team pertaining to unit clients. Role model and promote collaboration and communication among members of the heathcare team. Manage the milieu on the unit. Work towards optimal clinical and resource outcomes with timely discharges. To monitor, analyze, and report on resource utilization during the providing of patient care.
Compliance - Patient Services Staff Sustain a working understanding of regulatory requirements and accreditation standards. Support leadership in Compliance efforts to meet and sustain the regulatory compliance efforts of the department and hospital. Be mindful and judicious in monitoring safety and departmental policies and procedures. Ensure all individual certifications and Safety College requirements are fulfilled in a timely basis. Work with department managers, nurse council and magnet representatives to identify and share safety best practices. Be mindful of CCHMCs processes and compliance with CMS standards and freely communicate safety and compliance concerns to leadership team members.
Interprofessional Practice: Demonstrates consistent integration of the Interprofessional Practice Model (IPM) in all aspects of practice.
Patient Care - Age Specific and Culturally Diverse Consistently integrates age specific and culturally diverse concepts into patient care, taking into consideration both the patient's chronological age and developmental functioning.
Patient Care Coordinates care of patents through appropriate patient placement and care provider assignments. Effectively communicates clinical information concerning patients. Collaborates with other healthcare providers promoting smooth transitioning to different levels of care. Monitors staffing levels and acuity needs. Facilitates patient processing by collaborating with family, interdisciplinary team members and discharge support staff. Facilitates procurement of services and resources.
Leadership Promotes Bullseye philosophy, role modeling and takes opportunity to teach others by example of own work performance. Utilizes critical think skills reflecting global thinking, by use of sound judgment, problem solving processes and conflict management to effectively develop ideas and concepts.
Planning Facilitates the involvement of patients/families and providers in care decisions, goal setting and discharge planning. Assists with the coordination of multi-departmental resources and provides support to healthcare providers as it relates to the discharge process.
Resource Serves as a resource for interventions to improve clinical outcomes. Participates in improvement activities and provides input in department discussions focused on improving patient care
Skills & Competencies
Prioritization Using time efficiently and productively; prioritizing multiple tasks properly to meet deadlines; recognizing time constraints and adjusting work schedule to address them.
Knowledge of Field - Intrm Knowledge of regulations, procedures and best practices in field
Professional Knowledge/Ability Professional knowledge and ability sufficient to effectively carry out the responsibilities of the position
Decisive Leadership Taking responsibility for guiding others' actions and providing direction to a group; stepping forward to take the lead in addressing difficult issues and making tough judgment calls
Computer Proficiency Proficiency in basic computer applications such as Microsoft Office (PowerPoint, Word, Excel), e-mail, and internet
Detail Orientation Meticulously keeping track of details without becoming overwhelmed by them; being exacting, precise, and accurate; spotting minor imperfections or errors and taking action to correct them
Independence Pursuing work with little supervision or assistance; directing one's own efforts. Demonstrated ability to work independently and as part of a team.
Problem Solving Ability to independently work through details of a problem to reach a positive solution
Communication Excellent verbal, written and/or interpersonal communication skills
Bachelor's Degree in a related field (Social Work, Counseling, Psychology, Special Education, etc.
2 years related experience working directly with behaviorally complex patients. Most notably working with children who may have the following: Autism Spectrum Disorder, Developmental Delay, Oppositional Defiant Disorder, Psychosis.
-Person who can adapt to complex situations and respond effectively in crisis situation.
-Person who has the ability to learn about medical complexities and have the ability to collaborate with medical teams by discussing patient behavior and subsequent interventions utilized for patient care.
-Person who can provide direct behavioral support to the behavioral needs of patients.
-Person who can communicate behavioral concepts clearly to others who may not have behavioral knowledge.
About Cincinnati Children's Hospital Medical Center
At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better, and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.